‘Darkhotel’ fear stalks hospitality industry: 5-star hotels rope in cyber auditors to curb data theft

Four months ago, cyber criminals hacked into the computer network of a New Delhi-based international 5-star hotel chain and stole some ‘loyalty points.’

The criminals then used the loyalty points to book air tickets and hotel rooms and then advertised in a leading national daily, offering them to unsuspecting buyers at half the usual rates. Thanks to a call from a guest, the data breach was discovered and in December, four people were arrested in Hyderabad in connection with the hacking.

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