User mistakes aid most cyber attacks, Verizon and Symantec studies show

When a cyber security breach hits the news, those most closely involved often have incentive to play up the sophistication of the attack.

If hackers are portrayed as well-funded geniuses, victims look less vulnerable, security firms can flog their products and services, and government officials can push for tougher regulation or seek more money for cyber defenses.

But two deeply researched reports being released this week underscore the less-heralded truth: the vast majority of hacking attacks are successful because employees click on links in tainted emails, companies fail to apply available patches to known software flaws, or technicians do not configure systems properly.
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